Friday, 9 March 2012

The management agent "MOSS-244b2662-ff5e-43ef-b757-40c86630fd35" failed on run profile "MOSS_DELTAIMPORT_cbbb1a7b-67ed-4f8d-90ae-f942cc80ca0c" because the server encountered errors

When you run a full /incremental synchronization in user profie service app, it throws the management error in event logs and doesn’t complete/run the user profile import from Active Directory to SharePoint.
Launch Synchronization server manager; here is how to do it:
Remote desktop to the server on which you have got User Profile server up and running
Navigate to the path: C:\Program files\Microsoft Office Server\14.0\Synchronization Service\UIShell\
Double click on miisclient.exe, this will launch synchronization server manager
Found that Extensible Connectivity agent was failing with a status of stopped-extension-dll-exception via the Synchronization server manager.
It was caused due to an incorrect url and port change for the central admin. FIM had a stale URL which we no longer use. Here is how I fixed it:
  1. Navigate to C:\Program files\Microsoft Office Server\14.0\Synchronization Service\UIShell\
  2. Launch miisclient.exe
  3. Click the ‘Management Agents’ button in the toolbar to switch to the “Management Agents” pane
  4. Right click on the Management Agent with the “Extensible Connectivity” type called MOSS-{guid} and select “Properties”
  5. Click on the “Configure Connection Information” property pane
  6. At the bottom of the dialog, there should be a “Connection information” section which includes a “Connect To:” text box
  7. Change the hostname of the URI in this text box to direct://{HOST}:{PORT}…
  8. Click OK, and close the Synchronization Service Manager (miisclient)
  9. Start a full import and everything should now work.


  1. Hello Vinod,

    Thank you for providing this information! It helped us resolve our profile import failure after many false starts and dead-ends. This has been a valuable resource for us.

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